Term Conditions Page

Cookies We employ the use of cookies. By accessing Matinz, you agreed to use cookies in agreement with the Matinz Privacy Policy .Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Trademark and Copyrights Unless otherwise stated,
Matinz and/or its licensors own the intellectual property rights for all material on Matinz. All intellectual property rights are reserved. You may access this from Matinz for your own personal use subjected to restrictions set in these terms and conditions.

Payment Terms Matinz & its representative reserve the right to require a pre-payment in order to confirm your order. We accept payment in the form of online payments using secured & trusted third-party payment processors, mobile financial services, cash advance in any of our service hubs & cash-on-delivery. Please review our Returns & Refund Policy for further details.

Removal of Links From Our Website If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Delivery Within Dhaka City (Dhaka North & South),we may deliver within 1(one) working day, in this case user need to provide exact delivery location along proper instructions.

Outside of Dhaka City, it may take up to 3 working days.

Days calculation will start after receiving the full payment.

We provide home delivery inside Dhaka; it depends on location and Outside of Dhaka city we use Third-party Courier services. The delivery might take longer than usual timeframe/line to be followed by Matinz .Delivery might be delayed due to force majeure event which includes, but not limited to, political unrest, political event, national/public holidays, etc

Shipping Cost All over Dhaka city corporation our shipping cost for a single order is BDT50.

Outside of Dhaka per order shipping cost is BDT150.

We reserved the rights to change or negotiate the delivery cost based-on the weight of products.

Disclaimer To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Stock availability: The orders are subject to availability of stock.

Cancellation :Matinz retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.

Refund Timeline: If any order is canceled, the payment against such order shall be refunded within 10 to 15 working days, but it may take longer time in exceptional cases. Provided that received cash back amount, if any, will be adjusted with the refund amount.